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  A NEW WAY TO GET YOUR MEDICATION:

YOU CAN NOW REQUEST FOR YOUR PRESCRIPTION TO BE SENT ELECTRONICALLY TO THE PHARMACY OF YOUR CHOICE. YOU WILL NO LONGER GET A PAPER PRESCRIPTION, BUT CAN GO DIRECTLY TO THE PHARMACY TO COLLECT YOUR PRESCRIBED ITEMS. PLEASE CALL RECEPTION TO LET US KNOW WHICH PHARMACY YOU WOULD LIKE TO USE OR COMPLETE AND RETURN THE ELECTRONIC PRESCRIPTION SERVICE NOMINATION FORM TO USE THIS SERVICE.

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PLEASE REGULARLY CHECK WITH RECEPTION IF WE HAVE YOUR UP-TO-DATE CONTACT DETAILS - ESPECIALLY YOUR MOBILE NUMBER - AS WE NOW SEND APPOINTMENT REMINDERS BY TEXT MESSAGE!

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YOU CAN NOW BOOK & CANCEL APPOINTMENTS ONLINE

In order to use this service, you will need to register at reception. You will be given a unique ID and password to log into our 'SystmOnline' website where you can also order repeat prescriptions and view your medical record.

You will need to complete a registration form which you can complete online, print and bring with you to the surgery together with 1. Photo ID AND 2. Proof of residence (bank statement, utility bill or council tax bill).

Patient Online Access Request

 

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Named accountable GP

From 1st April all practices are required under the 2015-16 General Medical Services Contract to allocate a named accountable GP to all practice patients, including children.

The named accountable GP will take the lead responsibility for the co-ordination of services required.

Any member of the practice team will be able to confirm the name of your accountable GP. This does not prevent you from seeing any doctor or nurse of your choice!

If a patient expresses a preference as to which GP they are assigned to, the practice will make reasonable efforts to accommodate this request.

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IMPORTANT NOTICE!

 

Can all patients please be aware that ONE booked appointment is only ten minutes long.

 

This means that only ONE patient will be seen, and only ONE problem dealt with.

 

This will help everybody to be seen as close to their allotted appointment time as possible.

 

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care. You have a right to know what information we hold about you. If you would like to see your records, please ask to speak to the Practice Manager.

We will only give access to your medical records to anyone outside the practice if this is necessary for your care (in case of referral etc) or if you have given your explicit consent in writing. Solicitors acting on your behalf will usually require sight of your complete medical records and this should be clearly stated on the consent form.

Should you personally require a full copy of your medical record, you can request this by completing the form below and sending it to the practice. We can scan your entire medical record and transfer it to CD. This service will incur a charge of up to £50.00 depending on the overall volume of your records. It can take up to 4 weeks to process such a request.

Record Access Authorisation



 
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