Order Online

We are now providing a one stop website with a secure link to our database. This website will allow you - once registered - to order repeat medication, book and cancel appointments and view your medical record if you wish.

You can complete the online access registration form below and hand it to reception together with

  • Photo ID and
  • A proof of residence document (bank statement, utility bill or council tax bill)

You can then collect your personal logon details.

You can then follow the link at the top of this page to log on.


If you do not wish to order your repeat prescription online please use the right hand side of your previous prescription (white background) and tick all the items you require. Alternatively, you can write down your request but please make sure that you include the drug name and form (e.g. Lasix capsules), strength (e.g. 40mg), dosage (how many a day) and the amount required as well as your full name and date of birth. For your convenience we can provide a form for you to fill in (available at reception). Please keep a copy of this form for future requests

You can hand your request in personally or send it by post. If you include a stamped, self addressed envelope we will post it back to you.

We do not accept requests for repeat prescriptions by telephone. This is to avoid errors with your medication request and to avoid prolonged engagement of the telephone lines.

Please allow 2 full working days (48 hours) for your prescription to be ready plus additional time for post. Please do not wait until you are out of medication before requesting a repeat prescription!

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.