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  A NEW WAY TO GET YOUR MEDICATION:

YOU CAN NOW REQUEST FOR YOUR PRESCRIPTION TO BE SENT ELECTRONICALLY TO THE PHARMACY OF YOUR CHOICE. YOU WILL NO LONGER GET A PAPER PRESCRIPTION, BUT CAN GO DIRECTLY TO THE PHARMACY TO COLLECT YOUR PRESCRIBED ITEMS. PLEASE CALL RECEPTION TO LET US KNOW WHICH PHARMACY YOU WOULD LIKE TO USE OR COMPLETE AND RETURN THE ELECTRONIC PRESCRIPTION SERVICE NOMINATION FORM TO USE THIS SERVICE.

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PLEASE REGULARLY CHECK WITH RECEPTION IF WE HAVE YOUR UP-TO-DATE CONTACT DETAILS - ESPECIALLY YOUR MOBILE NUMBER - AS WE NOW SEND APPOINTMENT REMINDERS BY TEXT MESSAGE!

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YOU CAN NOW BOOK & CANCEL APPOINTMENTS ONLINE

In order to use this service, you will need to register at reception. You will be given a unique ID and password to log into our 'SystmOnline' website where you can also order repeat prescriptions and view your medical record.

You will need to complete a registration form which you can complete online, print and bring with you to the surgery together with 1. Photo ID AND 2. Proof of residence (bank statement, utility bill or council tax bill).

Patient Online Access Request

 

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Named accountable GP

From 1st April all practices are required under the 2015-16 General Medical Services Contract to allocate a named accountable GP to all practice patients, including children.

The named accountable GP will take the lead responsibility for the co-ordination of services required.

Any member of the practice team will be able to confirm the name of your accountable GP. This does not prevent you from seeing any doctor or nurse of your choice!

If a patient expresses a preference as to which GP they are assigned to, the practice will make reasonable efforts to accommodate this request.

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IMPORTANT NOTICE!

 

Can all patients please be aware that ONE booked appointment is only ten minutes long.

 

This means that only ONE patient will be seen, and only ONE problem dealt with.

 

This will help everybody to be seen as close to their allotted appointment time as possible.

 

Highgrove surgery signpost guide

 

In order for the receptionist to signpost you to the correct clinician, she will need to ask you some questions regarding your condition. It would be greatly appreciated if you could co-operate to ensure you are booked with the best equipped clinician to deal with your condition.

 

Many doctors’ appointments could have been dealt with by other health professionals. Have a look at our guide on signposting to find the most appropriate healthcare professional:

 

Health Care Assistant       

              Blood pressure Checks                                              

              Shingles Vaccinations

             NHS Health Check                                      

              New Patient Medical                                                                

              B12 injection

              Follow up dressing                                                                   

              Pneumo Vac

              Flu Vac (excluding under 18 yrs & pregnant ladies)

              Removal of stiches

          Routine Annual Reviews:

              Asthma Review (Over 18yrs only)

               Diabetic Review

               COPD Review

               Rheumatoid Arthritis Review

 

Practice Nurse:  Contraception injection                                                

                                    Travel advice & vaccinations                                      

                                    Initial wound dressing

                                    Childhood immunisations/flu nasel

                                    Mental Health Review

                                    Dementia Review

                                    Learning Disability Health Check

                                    Cervical screening

 

Nurse Practitioner:

Routine Bookable Appointments

(Excluding under 5yrs & pregnant Ladies)

Minor AilmentsCoughs & Colds                         Chest Infections

                                     Sore Throats                             Diarrhora & Sickness

                                     Earache                                    Minor rashes

                                     Conjunctivitis                             UTI

Chronic Diseases: Asthma Review (under 18 yrs)

                                   Mental Health Review

                                     Dementia Review

                                     Learning Disability HC

                                     Frailty Check

                                     Childhood Immunisations

                                     Initial Wound Checks

 

 

 

 
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