Welcome to Highgrove Surgery

We are always looking to improve our services so please leave some feedback on our contact page. 

We hope that with your help and co-operation we will be able to make this website a better portal for all your online needs.

At Highgrove Surgery we aim to provide a very personal and friendly service to our patients.

Please select the link below to register with Highgrove surgery




Your GP surgery should usually be your first point of content if you have particular concern about your health. Appointments can take place by phone, video, or face-to-face depending on your preference and clinical need.

A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. This means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist, or social prescriber.

Appointments out of hours

If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 02038174117 or fill out a form on our website (eConsult). When the practice is closed, please ring NHS 111 or use NHS 111 online and they can help you with booking an urgent GP appointment.

When to attend A&E

You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.

If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.

If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen. 

If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling Mental Health Direct free on 0800 995 1000.

For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare


Covid-19 vaccinations


Covid-19 Booster

A booster helps improve the protection you have from your first two doses of the vaccine. It helps give you longer-term protection against getting seriously ill from Covid-19.

A booster dose of the Covid-19 vaccine is available for everyone aged 16 and over, and some children aged 12 to 15, who have had two doses of the vaccine at least three months ago.


Autumn booster 

People aged 50 years and older, residents in care homes for older people, those people in a clinical risk group and health and social care staff will be offered a booster of coronavirus (COVID-19) vaccine this autumn.

Appointments will be available on the National Booking System.

You can find the latest advice on booster vaccines on the NHS website or view a guide to the Covid-19 autumn booster.

It’s important to protect yourself and others by getting the Covid-19 vaccine, especially if you haven’t had your first dose yet. 

We are helping NHS deliver Covid-19 vaccinations as quickly as possible. To do this we encourage everyone eligible to get their first, second or booster at Highgrovesurgery on National Booking System or call 119 to make an appointment.

To learn more about the vaccine, including who can get the vaccine, visit the NHS website for up to date information.


Covid-19 vaccine for 12 to15 year olds

Young people in this age bracket can get their Covid-19 vaccine through their school clinic. They can book an appointment on National Booking System. Please visit the NHS website. Children under 16 must be accompanied by a parent or carer to give their consent.

Appointments will be available from the National Booking Service week begining 17th Octber 2022.


More information:

Covid-19 vaccine FAQs

Covid-19 vaccine for people with a severely weakened immune system

Translated vaccination information


Covid-19 vaccine and pregnancy and fertility

Covid-19 vaccines are strongly recommended in pregnancy. Vaccination is the best way to protect against the known risks of Covid-19 in pregnancy for both women and babies, including admission of the woman to intensive care and premature birth of the baby.

Appointments will be available from the National Booking System.

In the UK, all adults including pregnant women are urged to book a Covid-19 booster vaccine (third dose) three months after their second dose.


More information:

Pregnancy, breastfeeding, fertility and coronavirus (Covid-19) vaccination

Covid-19 vaccines, pregnancy and breastfeeding FAQs

Latest data reinforces the safety of Covid-19 vaccinations in pregnant women


Related links



Covid Vaccine/ Covid Passport 

On a wider point, the new "vaccine passport" bit of the NHS App is now live. It is a remarkably easy bit of tech for the NHS and anyone registered on it will have instant access to their vaccination status. It also allows people to download and email copies of their vaccination record. If you can't download or use the app, you can get a copy of your vaccination record by calling 119. . https://www.nhs.uk/apps-library/nhs-app/

You can also access NHS App services from the browser on your desktop or laptop computer. To find out more go to nhs.uk/app

Scan this QR code to access NHS App 



Spending NHS money wisely

Changes to prescribing and some procedures

So we can protect funding essential health services – things like cancer care, emergency care, life threatening conditions and mental health services, GPs across Barking and Dagenham, Havering and Redbridge are making changes to prescribing and some other procedures.

From 8 January 2018 your GP will no longer be able to prescribe any of the following medicines/products on the NHS:

  • Anti-malarial medicine
  • Threadworm medicine
  • Sleeping tablets (over the counter, for short term use)
  • Hay fever medicine (for mild to moderate symptoms)
  • Travel sickness medicine
  • Vitamin D supplements (maintenance only – Vitamin D deficiency we still be treated)
  • Probiotic supplements
  • Bath oils, shower gels and shampoos
  • Skin rash remedies (severe conditions such as psoriasis will still be treated)
  • Sunscreens (except for those undergoing cancer treatment or with specialist skin conditions.

HAYFEVER SEASON – As of April 2018 the CCG have decided to stop prescribing medicines used to treat mild to moderate hay fever. These include nose sprays/drops and eye drops. Below is a list of such items, these are however available to buy Over the Counter at your local Pharmacy.

  • Cetrizine
  • Loratadine
  • Chlorphenamine
  • Beclometasone
  • Sodium Cromoglycate eye drops


From 8 January 2018 we will be:

  • Stopping certain ‘non-essential’ procedures
  • Restricting who is eligible for cataract surgery and podiatry

Why are we doing this?

Like many areas across the country, we are faced with some very difficult choices to protect NHS funding for essential health services. The care and treatment that we provide every day for patients is funded by taxpayers’ money. That’s why we have to spend it wisely, to make sure we get the best value we possibly can for every penny – especially when NHS funding is being severely squeezed and we are seeing more patients with more complex health issues than ever before.

Unfortunately, no change is not an option, and it’s up to us – with the public's health - to get the local NHS onto a secure and sustainable footing to make sure we can maintain those vital services for you and your families. This may well mean that you will not get some medicines you've previously had on the NHS.

A full breakdown of the proposals and what was approved is available on CCG websites:

Barking and Dagenham, Havering and Redbridge clinical commissioning groups

Opening Times

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NHS 111

NHS 111 online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.