New Patients

Register as New Patient

We are always happy to accept new patients who live in our practice area (all addresses in the postcode districts: IG3, IG11, RM8, RM9 & RM10) to join our practice. Everyone who is a resident in the UK (living in the UK for more than 6 months) is entitled to register with a GP.

If you wish to register you will need the following documents ORIGINALS - NO PHOTOCOPIES:

  1. Photo ID (passport, driving license)
  2. Utility or council tax bill verifying your address (Water, Gas, Electricity, Council tax, Electoral Register Notification)
  3. NHS Medical Card (If you do not have your medical card, complete the below Registration Form without your NHS number)
  4. Please transfer your NHS number from your medical card and complete and print the Highgrove Surgery Registration Form - link below -and bring it to the surgery. PLEASE ENSURE THAT ALL DETAILS ARE COMPLETED TO AVOID DELAYS WITH REGISTRATION.
  5. Complete an Adult Registration Form (for patients over the age of 14) for every person who wishes to register.

Please bring these documents to the surgery. We will check the first two documents and record your Photo ID number. The Medical Card and registration forms are required to confirm your details with the NHS record service and setup your entry on our database.

You will then be given an appointment with our Health Care Assistant for a registration medical.

Alternatively, please follow the link below for Online Registration Portal.

https://www.eastlondonregistergp.nhs.uk/start

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

england English Iran Farsi Urdu Urdu
albania Albanian Bengali Bengali india Hindi
egypt Arabic Croatian Croatian lithuania Lithuanian
bulgaria Bulgarian Punjabi Punjabi poland Polish
china Chinese (Cantonese) Somali Somali portugal Portuguese
china Chinese (Mandarin) Gujerati Gujerati spain Spanish
russia Russian Turkish Turkish French French

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).