Opening Hours

Highgrove Surgery

Day Opening hours
Thursday 21 November
8am to 6:30pm
Friday 22 November
8am to 6:30pm
Saturday 23 November
Closed
Sunday 24 November
Closed
Monday 25 November
8am to 6:30pm
Tuesday 26 November
8am to 6:30pm
Wednesday 27 November
8am to 6:30pm

Nurse Consulting Times

Mondays 10:00 - 18:00
Tuesdays 09:30 - 17:00
Wednesday 09:30 - 17:00

 

Health Care Assistant Consulting Times

Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone lines are open from 08:00 (closed on Saturdays)

Reception is usually staffed during GP consultation time, from 8:00am to 18:30 pm from Monday to Friday.

Please note

  • First Tuesday of the month - The Surgery will be closed in the afternoon for training. Should you require urgent medical attention, please telephone the surgery on 020 3817 4117 and your call will be re-directed to the Out of Hours services.

Before you contact us

As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home. If self treatment is not sufficient, the Pharmacy should be the first port of call for minor ailments and illnesses.

We suggest you keep the following in your own medicine cabinet:

  • Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)
  • Mild laxatives
  • Anti-diarrhoeal & Re-hydration medicines
  • Indigestion remedy (for example, antacids)
  • Travel sickness tablets
  • Sunscreen – SPF15 or higher
  • Sunburn lotions
  • A thermometer
  • A selection of plasters, non-absorbent cotton wool, elastic bandages and dressings.

Remember:

  • Keep the medicines in a secure, locked place out of reach of children.
  • Always read the instructions and use the recommended dose
  • Watch expiry dates – don’t keep or use medicines past their sell-by date
  • Take all unwanted and out-of-date medicines back to your pharmacy

When We Are Closed

NHS 111

If you require urgent medical advice or assistance outside of our normal surgery hours. Please call 111.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

GP Hub Access

Hub Site: Barking Hospital Upney Lane, Barking IG11 9LX

Opening times for appointments:

  • 18:30 - 22:00 Monday to Friday
  • 12:00 - 16:00 Saturday & Sunday

Urgent Treatment centres

Urgent care is for anything that needs the same day treatment. if you have a minor injuries or minor illness, you can get treatment at an urgent treatment centre by calling NHS 111.

Urgent treatment centres can treat most injuries and illnesses that are urgent. This may include sprains and strains, fractures and suspected broken bones, minor head injuries, cuts and wound infections.

To get treatment at an urgent treatment centre, first call NHS 111. They will assess your condition and book you an appointment to see a clinician and you can avoid spending unnecessary time in the waiting room. The treatment centres have been made as safe as possible for patients and staff, and social distancing measures are in place.

The urgent treatment centres are located at:

King George Hospital

Queen’s Hospital

Barking Community Hospital

Harold Wood Polyclinic

Loxford Polyclinic

NHS111

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Accident & Emergency

Whatever the day or time, if you or someone else experiences a severe emergency like chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department at Queens Hospital or King George Hospital or call 999.

Please only use this service in extreme emergencies that are potentially life threatening and cannot wait!

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.